Equipping directors to navigate digital and cyber disruptions with confidence
Client success story
Financial Services Company Board Workshop
Financial Services Company Board Workshop
About The Client
This leading financial services company is recognised as one of the largest providers of banking and financial products in its market. It offers a wide range of services including retail and corporate banking, investment management, insurance, and wealth advisory. Known for its customer focus and commitment to innovation, the organisation plays a central role in supporting economic development and digital transformation, while maintaining robust governance standards and long term resilience.
The Challenge
As a leading financial services company operating in an increasingly digital and interconnected environment, the organisation faces heightened exposure to cyber threats, digital fraud and technology-related risks. The board and senior leadership recognised the need to strengthen board-level preparedness for crisis situations, particularly those involving cyber incidents, including ransomware and AI-enabled fraud.
Rising regulatory expectations and escalating reputational risks further underscored the urgency for a practical, scenario driven programme to clarify board and management roles during a cyber crisis and to enhance decision making under pressure.
Why SID Board Academy
SID Board Academy was selected for its:
Expertise in board governance and financial sector oversight
Proven capability to design and deliver practical, simulation-based programmes
Faculty with both academic depth and real‑world boardroom experience
Alignment with SID’s well-established Director Competency Framework
The Programme: Corporate and Cyber Governance Training and Simulations
SID Board Academy delivered a half day, in country programme for board directors, senior management and heads of divisions (over 30 participants), with content primarily designed for board level oversight.
Focus areas:
Corporate governance in group structures: Directors’ statutory and fiduciary duties, subsidiary oversight, accountability, conflicts of interest and disclosures
Cyber governance from the boardroom: AI‑related risks, ransomware, data breaches and cyberattacks framed within board fiduciary responsibilities and risk appetite
Crisis simulation: Interactive breach scenario requiring participants to map board and management roles across IT, legal, HR, communications and executive leadership; identify decision points and respond under time pressure
Strategic decision‑making and recovery: Regulatory disclosures, pay/no‑pay decisions, stakeholder communications and long‑term resilience planning
The programme was delivered by SID Faculty members who brought:
Deep expertise in cyber governance and ransomware, illustrated through real‑world case studies
Extensive experience in governance and legal perspectives across both public and private sectors
The Impact
Participants found the session highly valuable, with the cyber and ransomware segment receiving strong feedback and regarded as excellent. The crisis simulation stood out as a key highlight, enabling directors to apply governance principles in realistic, high-pressure scenarios. It also reinforced clarity between board versus management roles during a cyber incident and strengthened confidence in directors’ ability to respond effectively under pressure.
Feedback showed strong engagement:
Desire for longer sessions and deeper dives into IT and cyber governance
Average rating of 4.3/5 for faculty knowledge and practical understanding
Average rating of 4.1/5 for effectiveness in communicating ideas and concepts
